DooAsset
Privacy Policy

01DATA WE COLLECT

1. Data we collect

We collect only what the service you use needs, in the 3 groups below. We do not ask for sensitive data such as religion or health information. If a document you send the team contains data like this, please cover it before sending.

Data you give us

Your name, phone number, email, LINE ID, preferred viewing date and time, and the message you write in the viewing, contact or listing forms

Details of a property you list

Property type, location, size, price, the photos you attach (up to 8 per submission) and any title documents the team asks for during checks

Website usage data

IP address, browser and device type, pages visited, searches typed into “Ask DooAsset” (kept in our system logs), and essential cookies

02PURPOSE · LEGAL BASIS

2. Purposes and legal bases (PDPA)

We use your data only for the purposes stated here, on the legal bases in this table under the Personal Data Protection Act B.E. 2562 (2019) (PDPA). If we need to use it for a new purpose, we will tell you and ask for your consent first.

03DISCLOSURE

3. Sharing your data

We never sell your personal data. We share it only as far as necessary, and only with these 3 groups. Some service providers may store data on servers outside Thailand; where they do, we make sure the protections the law requires are in place.

• Property owners or listing partners

  Only your name, contact details and what you are looking for, so they can arrange a viewing or discuss the property you are interested in

• Service providers

  For example the cloud provider that hosts our website and database (Cloudflare), our email provider, Telegram (to alert our team to a new form) and Google Analytics (only if you accept analytics cookies), which use the data only on our instructions under contract

• Government authorities

  When a law or a lawful order requires us to disclose it

04RETENTION

4. How long we keep data

We keep data only as long as its purpose needs. After that we delete it or make sure it can no longer identify you.

Enquiries that go no further

1 year after the last contact

Listings you send us

For as long as the listing is published, plus 1 year after it closes

Photos from the listing form that are never published

30 days

Documents the law requires us to keep

For the period that law sets

05YOUR RIGHTS

5. Your rights

The PDPA gives you rights over your own data. Send a request to sale@dooasset.com or through our contact page. We may need to confirm who you are first, and we will reply within the time the law allows.

• See your data and get a copy
• Have it corrected
• Have it deleted or destroyed
• Restrict how it is used
• Object to processing
• Receive it or have it transferred
• Withdraw your consent
• Complain to the PDPC

06COOKIES

6. Cookies and analytics

The website uses the cookies it needs to work, and Google Analytics 4 to count visits and the pages people read, only after you press “Accept” on the consent bar. Google then receives usage data such as the pages you open, your device and your approximate country, which may be stored on servers outside Thailand. Google signals are off and we do not use this data for advertising. You can withdraw consent at any time. The list of cookies and how long they last is in our cookie policy.

07SECURITY

7. Keeping your data secure

We encrypt data in transit with HTTPS and give back-office access only to the staff who need it. Copies of title documents are used for checks only and never appear on listings. If a data breach puts you at risk, we will notify the Office of the Personal Data Protection Commission within 72 hours, as the law requires, and tell you without delay when the risk is high.

• HTTPS
• ACCESS CONTROL
• 72H NOTICE

08DPO CONTACT

8. Contact our data protection officer

If you have questions about this policy or want to use your rights, you can reach our data protection officer (DPO) here.

DPO email

sale@dooasset.com

Data controller

DooAsset

Address

144/18 Panya Inthra Village P 4, Bang Chan Subdistrict, Khlong Sam Wa District, Bangkok 10510

Phone

+66 89 056 5061